Emergency Services Manager Night

Austin, TX

Top Client in need of Emergency Services Manager Night

Job Summary

The Manager ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the unit/department. The Manager monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of facility objectives.

Job Responsibilities

  • You will help create a superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes. Ensure adherence to standards of care.
  • You will support efforts to reduce variation in clinical practice and improve efficiency, effectiveness, and cost. Ensure a culture of accountability and transparency in the provision of care.
  • You will support the achievement of internal/external benchmarks, accreditations, and designations.
  • You will ensure compliance with all policies, procedures, and regulatory standards.
  • You will ensure equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
  • You will manage admissions and discharge processes to ensure efficient throughput and high quality, patient-centered care.
  • You will facilitate effective interdisciplinary care coordination within and across departments.
  • You will ensure staff with appropriate clinical competencies are assigned to meet patient care needs.
  • You will manage nursing practice and unit operations. Monitor and evaluate the provision of nursing care in accordance with established policies/procedures to ensure patient and family needs are assessed and met.
  • You will provide leadership in attaining and sustaining an unparalleled patient experience.
  • You will instill accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
  • You will review various feedback mechanisms and help identify opportunities to improve customer/patient satisfaction. Support the development and implementation of strategies to elevate the patient experience.
  • You will leverage various feedback mechanisms to benchmark performance and identify opportunities to improve patient satisfaction.
  • You will ensure compliance with evidence-based practices that enhance patient experience and customer service.
  • You will collaborate with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
  • You will support a patient-first philosophy and engages in service recovery when necessary.
  • You will manage staff scheduling. Maintain staffing in accordance with patient care needs and established productivity guidelines.
  • You will manage operating expenses, including the utilization of supplies and equipment. Identifies cost reduction opportunities and implements actions to achieve savings.

Job Qualifications

  • Min 3 year of ED experience in a managerial role with the acute care setting
  • Graduate of an accredited nursing school
  • Bachelor’s Degree in Nursing- required
  • Registered Nurse with Texas state licensure or licensure from a state within the Nursing Compact. If working under compact license, must have current state license within 90 days.
  • BLS certification as per St. David’s Healthcare policy
  • ACLS certification as per St. David’s Healthcare policy
  • NRP certification as per St. David’s Healthcare policy
  • Certification in area of specialty – preferred

  • Max. file size: 300 MB.