Emergency Services Manager Night
Austin, TX
Top Client in need of Emergency Services Manager Night
Job Summary
The Manager ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the unit/department. The Manager monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of facility objectives.
Job Responsibilities
- You will help create a superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes. Ensure adherence to standards of care.
- You will support efforts to reduce variation in clinical practice and improve efficiency, effectiveness, and cost. Ensure a culture of accountability and transparency in the provision of care.
- You will support the achievement of internal/external benchmarks, accreditations, and designations.
- You will ensure compliance with all policies, procedures, and regulatory standards.
- You will ensure equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
- You will manage admissions and discharge processes to ensure efficient throughput and high quality, patient-centered care.
- You will facilitate effective interdisciplinary care coordination within and across departments.
- You will ensure staff with appropriate clinical competencies are assigned to meet patient care needs.
- You will manage nursing practice and unit operations. Monitor and evaluate the provision of nursing care in accordance with established policies/procedures to ensure patient and family needs are assessed and met.
- You will provide leadership in attaining and sustaining an unparalleled patient experience.
- You will instill accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
- You will review various feedback mechanisms and help identify opportunities to improve customer/patient satisfaction. Support the development and implementation of strategies to elevate the patient experience.
- You will leverage various feedback mechanisms to benchmark performance and identify opportunities to improve patient satisfaction.
- You will ensure compliance with evidence-based practices that enhance patient experience and customer service.
- You will collaborate with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
- You will support a patient-first philosophy and engages in service recovery when necessary.
- You will manage staff scheduling. Maintain staffing in accordance with patient care needs and established productivity guidelines.
- You will manage operating expenses, including the utilization of supplies and equipment. Identifies cost reduction opportunities and implements actions to achieve savings.
Job Qualifications
- Min 3 year of ED experience in a managerial role with the acute care setting
- Graduate of an accredited nursing school
- Bachelor’s Degree in Nursing- required
- Registered Nurse with Texas state licensure or licensure from a state within the Nursing Compact. If working under compact license, must have current state license within 90 days.
- BLS certification as per St. David’s Healthcare policy
- ACLS certification as per St. David’s Healthcare policy
- NRP certification as per St. David’s Healthcare policy
- Certification in area of specialty – preferred